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Sunday, May 8, 2011

Genius Bar


Apple is one of my favorite company's - mainly because I like buying products that work. But last night while playing some Age of Empire's III my computer suddenly froze. No biggie, that's happened before. What was odd though was this flashing folder icon with a question mark on it that appeared when I restarted the computer... uhoh.

I took the computer into Apple's Genius Bar today to see what they could do. After a short consult, they said my hard drive had crashed and I needed a new one. What? How does a 2 year old laptop burn its hard drive? The genius in me wasn't convinced. Still, I let them have my precious piece of aluminum (Apple computers are among the greenest) and they went to work. Since I had the Apple Care Protection (or whatever I forked over $190 for when I bought the computer), I was covered. Woohoo! While waiting for my computer to be worked on, I got a call saying that it wasn't my hard drive, but rather a cable connecting my hard drive which had failed. Aww.

Now I remain computerless while they order the part, but regardless I'm still in love with this company. Why am I writing this post? To commend Apple? Eh... sort of. Their product broke, but they were awesome about fixing it. I guess I just like when things go right. I've been using Mozy to backup my 2 most important gigs of information, so that was covered. Add the protection plan to that and this fatal accident will cost me no important files but also $0.00. Time to go add Mozy to my family's computers. Here's to being prepared.

Tree Bombs.

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